Cancellations and Refunds Policy – FastechCloud
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At FastechCloud, we provide digital products and services that are delivered instantly or within a short timeframe. Due to the nature of our offerings, we maintain a strict No Cancellation and No Refund policy.
1. No Cancellation Policy
Once you place an order or make a payment for any FastechCloud product or service:
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The order cannot be canceled, and
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The payment cannot be reversed.
All purchases, subscriptions, deposits, and service activations are processed immediately and therefore are final.
2. No Refund Policy
FastechCloud does not offer refunds under any circumstances, including but not limited to:
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Change of mind
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Wrong purchase
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Service dissatisfaction
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Delay in activation due to incorrect information provided by the user
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Non-usage of credits or services
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Technical issues caused by third-party tools or user environment
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Incompatibility after modification
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Forgetting account credentials or access details
Once a payment is made, no refund, cashback, or partial refund will be issued.
3. Deposits and Wallet Balance
All deposits made to your FastechCloud account are:
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Non-refundable
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Non-transferable
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Must be used to purchase services (e.g., hosting, tools, SEO services)
By depositing funds, you agree not to file any chargeback or dispute.
If a dispute or chargeback is filed:
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Your account may be suspended or permanently banned.
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All active and future orders may be cancelled.
4. Fraudulent Transactions
If an account is found using stolen or unauthorized payment methods:
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The account will be terminated immediately.
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No refund will be provided.
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Legal action may be taken if required.
5. Service Delivery Issues
If you experience issues accessing your digital service:
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Our support team will assist in resolving the issue.
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Replacement or reactivation may be provided when appropriate.
However, support assistance does not include refunds.
6. Contacting Support
If you face any difficulty with service activation or delivery, please contact our support team. We will ensure the issue is resolved promptly.