Shipping Policy – FastechCloud
Last Updated: [2025]
At FastechCloud, all our products and services are delivered digitally, which means there is no physical shipping involved. This Shipping Policy explains how and when digital products, services, and access credentials are delivered to you.
1. Digital Delivery Only
FastechCloud provides:
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Software tools
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Digital services
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Hosting solutions
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Subscriptions
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Online products
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License keys
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Digital downloads
Since all offerings are delivered electronically, no physical items are shipped to your address.
2. Delivery Timeframe
A. Instant Delivery
Most digital services are delivered instantly or within a few minutes after:
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Successful payment
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Account verification (if required)
B. Manual Activation
Some services may require manual activation or configuration by our team.
In such cases, delivery can take:
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1–24 hours for standard services
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24–72 hours for advanced or customized services
We will notify you by email or dashboard once your service is activated.
3. Delivery Method
Digital services and products are delivered through one or more of the following methods:
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Email notification
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User dashboard / account panel
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Download link
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API access
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License key
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Login credentials
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Cloud access link
Ensure your email address is correct at checkout to avoid delivery delays.
4. Order Confirmation
After completing your purchase, you will receive an order confirmation email that includes:
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Payment receipt
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Service details
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Estimated activation time
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Support contact information
If you do not receive confirmation within 15 minutes, please contact support.
5. Failed Delivery
Delivery may be delayed or fail due to:
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Incorrect email address
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Payment issues
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Account restrictions
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Technical errors
If you do not receive your digital product within the expected timeframe, contact our team and we will resend or reactivate your order.
6. No Physical Shipment
Because all products are digital:
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No shipping fees
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No physical delivery
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No courier tracking
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No customs or import duties
7. Refund & Dispute Reminder
Since products are digitally delivered and accessible immediately, all sales are final as per our Refund Policy.
Chargebacks or disputes may lead to account suspension or termination.
8. Customer Support
If you have questions or issues with digital delivery, contact us through:
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Support ticket
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Email
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Live chat (if available)
Our team is always ready to help you with activation or access-related concerns.